Privacy Policies
Privacy Policy
1. Introduction
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard your information when you book or enquire about our pre-booked trips.
2. Information We Collect
We may collect the following information:
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Full name
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Phone number / WhatsApp contact
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Email address
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Booking details
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Payment information (processed securely via third-party providers)
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Any special requirements you provide
3. How We Use Your Information
We use your personal data to:
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Confirm and manage bookings
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Communicate important trip information
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Provide customer support
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Improve our services
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Comply with legal obligations
We do not sell or rent your personal data.
4. Payment Security
Payments are processed through secure third-party payment providers. We do not store full card details on our systems.
5. Data Sharing
We may share necessary booking information with:
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Guides, drivers or skippers operating the trip
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Payment processors
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Legal authorities if required by law
6. Data Retention
We keep personal data only as long as necessary to fulfil bookings, provide support and meet legal or accounting requirements.
7. Your Rights
You may request access, correction or deletion of your personal data by contacting us directly.
8. Cookies and Website Usage
Our website may use cookies or analytics tools to improve user experience and understand website traffic.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
10. Contact
For any privacy-related questions, please contact us via the details provided on our website.
